Utilities Department

Utility Rate Increase - October 1, 2024

Click HERE for more information or see the link below.

Utility Account Request for Disclosure of Information:

To request your utility account information be released to the public, please complete, sign and submit a Request for Disclosure of Information Form.
In Person: 528 E FM 120
By Mail: P.O. Box 1089 Pottsboro, TX. 75076

Texoma Council of Governments is now accepting applications for the Low-Income Housing Water Assistance Program (LIHWAP). Keep in mind that this program currently serves citizens that are currently disconnected or have a pending disconnection notice for water services. Customers can apply online or download an application packet by visiting their website: www.tcog.com/energy-services/water-assistance/. A paper application can be mailed upon request by calling 903-813-3541, option 2.

Utility customers may pay online for a fee. Bills may also be mailed to P. O. Box 1089, Pottsboro, Texas 75076 or placed in the City Hall drop box available 24/7. Automatic Draft (ACH) is also available at no charge. You can email forms & voided check to Marnie.

Utility Billing Forms

The Utilities Department is responsible for water operations, and wastewater operations in the City of Pottsboro, including: providing for adequate, high quality water supply; treating and distributing potable water; collecting all wastewater discharged to sanitary sewer systems; and transporting and treating all wastewater prior to discharging it into the environment.